After buying ticket to see the Cure in Italy (based in UK) we found we were unable to attend so through the Cure Website we were advised to sell through Twickets. After providing uploaded scans of original tickets (which were verified by Twickets as genuine) we sold them to a lady in France who paid through my paypal. All went well until the day after the concert, I found that her payment had been withheld. She advised that at the concert they were turned away (after travelling from France, booking hotel and travel) as they were asking for ID and it did not match the tickets she held. She was told by Twickets that it had nothing to do with them and to issue a claim against myself through Paypal. I myself contacted Twickets who said that in the small print of their Terms and Conditions that the Seller should make sure that the venue does not have ID checks and they again washed their hands of the whole issue.
How are we supposed to do that if we live in another country and why was this not made as the No 1 priority to tell both Seller and Buyer that this could happen. SO PLEASE BE AWARE of the above if you sell your tickets through Twickets, they have behaved disgracefully The Cure should not be promoting them.
Hello danio & welcome. Sorry to hear about your experience with Twickets & I do hope that you can recoup some of what you lost at least. Helpful heads up too for anyone else selling tickets.
That's ludicrous! I'd blitz social media to make sure everybody knows, maybe someone representing the band will see and do something. I transferred ID when I sold a Wembley ticket using the venue's app.
PayPal may help you retrieve the money, but then the buyer loses out ....
That's ludicrous! I'd blitz social media to make sure everybody knows, maybe someone representing the band will see and do something. I transferred ID when I sold a Wembley ticket using the venue's app.
PayPal may help you retrieve the money, but then the buyer loses out ....
That's ludicrous! I'd blitz social media to make sure everybody knows, maybe someone representing the band will see and do something. I transferred ID when I sold a Wembley ticket using the venue's app.
PayPal may help you retrieve the money, but then the buyer loses out ....
So Wembley tickets are all ID linked?
I don't know, but when I sold the ticket, I used the "transfer" option on the app so the ticket would be registered to the person I sold it to.
With mixed feelings I have to add that similar issues are reported at Ticketswap. Moreover, lots of buyers complain that their ticket seems already scanned at the entry, due to incomplete or missing control on duplicates being uploaded and sold via the site. It is only after I bought a ticket for the upcoming Cure show in Antwerp that I found out about all this on TrustPilot...
Anyway, I'll let the Universe decide on the outcome next Wednesday. Fortunately things can never go wrong: In the best case scenario, I will meet interesting people while waiting for a couple of hours outside in the pouring rain (at 6°C and 3 Beaufort as predicted), worrying about me not being allowed to enter the venue, after having heard the soundcheck for Like Cockatoos and The Kiss, then suddenly finding myself in front of the stage, first row, next to a Mexican superfan who is so kind to sign my new socks of The Cure, while thinking about the concert review I will write for TCC and how good I will look in my brand new The Cure hoodie (size M, greyish logo) when recommending everyone to put at least some trust in TicketSwap, regardless of what goes around. In the worst case scenario, I will meet interesting people while waiting for a couple of hours outside in the pouring rain (at 6°C and 3 Beaufort as predicted), worrying about me not being allowed to enter the venue, after having heard the soundcheck for Like Cockatoos and The Kiss, then suddenly finding myself all Alone in a gutter, thirsty and hungry... BUT proudly patting myself on my own shoulder (since there was no one else there, they are inside the venue by now) for being proven right about my dubious ticket, while putting myself on the same well-respected level as a Mexican fan that was misinformed by Perry's wife about entry to the venue, while thinking about the public transport review I will write for TCC and the Cure songs I will listen to when crawling back home, looking forward to my brand new The Cure hoodie (size M, greyish logo) that some stranger I met while waiting for hours in the pouring rain (etc. etc.) promised me to buy, since I look like someone that can be trusted and that would, as promised, wire the money on his/her account as soon as he/she texted me the hoodie was taken care of, while considering applying for a job at TicketSwap as Chief Ticket Swapper, ready to swap all fakers with honest people that (at least) can name all The Cure albums in backwards chronological order.
Bottom line: life is too short to not hold on to The Cure.
With mixed feelings I have to add that similar issues are reported at Ticketswap. Moreover, lots of buyers complain that their ticket seems already scanned at the entry, due to incomplete or missing control on duplicates being uploaded and sold via the site. It is only after I bought a ticket for the upcoming Cure show in Antwerp that I found out about all this on TrustPilot...
Anyway, I'll let the Universe decide on the outcome next Wednesday. Fortunately things can never go wrong: In the best case scenario, I will meet interesting people while waiting for a couple of hours outside in the pouring rain (at 6°C and 3 Beaufort as predicted), worrying about me not being allowed to enter the venue, after having heard the soundcheck for Like Cockatoos and The Kiss, then suddenly finding myself in front of the stage, first row, next to a Mexican superfan who is so kind to sign my new socks of The Cure, while thinking about the concert review I will write for TCC and how good I will look in my brand new The Cure hoodie (size M, greyish logo) when recommending everyone to put at least some trust in TicketSwap, regardless of what goes around. In the worst case scenario, I will meet interesting people while waiting for a couple of hours outside in the pouring rain (at 6°C and 3 Beaufort as predicted), worrying about me not being allowed to enter the venue, after having heard the soundcheck for Like Cockatoos and The Kiss, then suddenly finding myself all Alone in a gutter, thirsty and hungry... BUT proudly patting myself on my own shoulder (since there was no one else there, they are inside the venue by now) for being proven right about my dubious ticket, while putting myself on the same well-respected level as a Mexican fan that was misinformed by Perry's wife about entry to the venue, while thinking about the public transport review I will write for TCC and the Cure songs I will listen to when crawling back home, looking forward to my brand new The Cure hoodie (size M, greyish logo) that some stranger I met while waiting for hours in the pouring rain (etc. etc.) promised me to buy, since I look like someone that can be trusted and that would, as promised, wire the money on his/her account as soon as he/she texted me the hoodie was taken care of, while considering applying for a job at TicketSwap as Chief Ticket Swapper, ready to swap all fakers with honest people that (at least) can name all The Cure albums in backwards chronological order.
Bottom line: life is too short to not hold on to The Cure.
Man, I hope everything will go smoothly. I had the same fear, indeed. First time with Sisters I was sure the tickets wouldn't work, and it was a pleasant surprise when I found myself inside the venue.
With Cure's Barcelona ticket was worse, because I bought it for a friend who went almost at 9pm, just in time to see The Cure. I arrived three hours before with Ticketmaster tickets. And spent those three hours very nervous thinking he was not going to be able to enter the venue. But, he did and enjoyed the show.
I REALLY hope your ticket will work, but yeah, just in case, try to be the first of the cue.
... Bottom line: life is too short to not hold on to The Cure.
Man, I hope everything will go smoothly. I had the same fear, indeed. First time with Sisters I was sure the tickets wouldn't work, and it was a pleasant surprise when I found myself inside the venue.
With Cure's Barcelona ticket was worse, because I bought it for a friend who went almost at 9pm, just in time to see The Cure. I arrived three hours before with Ticketmaster tickets. And spent those three hours very nervous thinking he was not going to be able to enter the venue. But, he did and enjoyed the show.
I REALLY hope your ticket will work, but yeah, just in case, try to be the first of the cue.
Thanks gongoro73 for these reassuring stories. You'll read it here next week.