That's ludicrous! I'd blitz social media to make sure everybody knows, maybe someone representing the band will see and do something. I transferred ID when I sold a Wembley ticket using the venue's app.
PayPal may help you retrieve the money, but then the buyer loses out ....
So Wembley tickets are all ID linked?
I doubt it, Wembley will be a ticket scan and metal detector, no id checks.
I'm fairly sure if a venue is using ID checks then that needs to be communicated at the time of sale and again when the tickets are dispatched.