Virus Program Assistance

Jul 25, 2014 20:25:47 GMT 1 paulwUK said:

It sounds like it's too late but in the past I've used Kaspersky, but currently have Bullguard. However, it sounds like you need to remove an existing virus so maybe best to google it, using the virus name and various messages that you're seeing. That might reveal some removal tips.


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my anti virus does not remove viruses when he find one, he put in quarantine, but i think that whenever i do a scan, i see the same virus!

I will try to do what you said with Google, thanks for your advices !!

Jul 25, 2014 22:03:31 GMT 1 paulwUK said:

Removing the virus and putting it in quarantine are 2 different things. If it's in quarantine, I think it means it still exists but is not doing anything harmful. However, if you want to completely remove it, you will have to find a set of instructions to do that, normally editing the registry.
I'm sure someone can correct me if they have more experience.


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The problem is that my anti-virus offers me that option before i could delete it, but now i can only put the virus in quarantine!

I will check the options of my anti-virus

Jul 26, 2014 10:56:25 GMT 1 steve said:

You should be able to set the virus software to immediately delete threats & so bypass the quarantine step completely.
The trouble is, it may sometimes see legitimate applications as viruses.
Also a good idea to scan anything you download before opening/ running/ installing.

Paul put a link and I followed the instructions, apparently, it works,
I'll see if my anti virus functions allow me to configure !!
before, I had the option to delete but apparently not anymore.
Regarding, scan everything I download my software does, but apparently it is not very effective...

thanks !!!