Has this been resolved yet? I don't think it's fair that Figie is out of pocket, he's done nothing wrong and everything right, even getting the name on the ticket changed.
What are you suggesting, my friend?
I think he hopes that the ticket site refunds figie for the mix up Sounds to me like they sold duplicate tickets as the one he passed on to you appears to have been scanned earlier that afternoon. That would imply the ticket people have screwed up somehow.